Currently, we do not accept registration by mail. We only accept online reservations. However, we do offer a registration worksheet you can use to pre-plan online registration for your group/team.
Policies/FAQs
FAQs
Are continuing education credits available for the conference?
Conference attendance counts towards professional development credit hours depending upon the attendee’s state-specific requirements.
When will I get my certificate for attending?
Attendees will be able to download their personalized certificate of attendance once the conference has concluded.
What payment types do you accept?
We accept all major credit cards, or you may request an invoice. Purchase orders are also accepted. Please keep in mind that seats at the conference are not guaranteed until payment has been made.
Cancellation and Substitution Policy
Registrants who find they are unable to attend the conference may identify a substitute who will attend the conference in their place. There is no fee for substitutions made prior to the first day of the conference.
Cancellation refund requests for conference registration payment must be received via email to [email protected] by May 1, 2023. For invoices that have already been paid, the refund will be processed (less a $100 cancellation processing fee per registrant) within 15 business days of the cancellation request. For invoices that have not yet been paid, the $100 cancellation fee is due within 15 business days of the written cancellation request. IE encourages registrants to identify a substitute attendee to take their place to avoid a cancellation fee.
We are unable to honor refund requests made after May 1, 2023. Refunds are not granted for failure to attend, late arrival, unattended events, or early departure. IE is not responsible for weather-related cancellations or for airfare, hotel, or other costs associated with the conference if the registrant is unable to attend.
The conference is subject to cancellation or change. Liability is limited to funds remitted for conference registration. Speakers are subject to change without prior notice.
IE reserves the right to cancel any registration, at any time, for any reason. If your registration is canceled by IE, you will be issued a refund for the full price that you have paid for conference registration. You will not be reimbursed for travel or other charges that arise due to IE canceling the registration.